1. Job Description

• Provide administrative support for the Academy’s daily operations and coordinate with relevant departments to ensure timely completion of assigned tasks;
• Receive, review, organize, and maintain student applications, supporting documents, and administrative records;
• Update databases and tracking files, ensuring information is accurate, complete, and handled confidentially;
• Guide students and parents on documentation requirements, registration procedures, and general Academy information;
• Respond to routine inquiries and refer specialized matters to the appropriate departments;
• Coordinate with academic staff and relevant teams to collect information, process documents, and follow up on outstanding matters;
• Arrange appointments, interviews, meetings, and campus visits, including scheduling, communications, and logistical support;
• Prepare routine correspondence, notices, information materials, and administrative reports as assigned;
• Track application outcomes and communicate updates to students, parents, and relevant departments;
• Support student registration and orientation, ensuring required paperwork and arrangements are completed;
• Provide administrative and logistical support for open days, workshops, information sessions, and other Academy events;
• Maintain an organized filing system and ensure documents are circulated and stored in accordance with internal procedures;
• Support the implementation of Academy policies and recommend improvements to administrative workflows;
• Perform other duties as assigned by the line manager.

2. Requirements

• Bachelor’s degree in Business Administration, Education, Hospitality, or a related field;
• 1–3 years of experience in administration, student services, admissions support, or a related role, preferably within an educational institution;
• Proficiency in Microsoft Office and the ability to maintain databases, tracking files, and administrative records;
• Good written and verbal communication skills in Vietnamese and English;
• Strong organizational and coordination skills, with attention to detail and accuracy;
• A service-oriented approach and the ability to communicate effectively with students, parents, and colleagues;
• Ability to manage multiple tasks, follow up on deadlines, and collaborate across departments;
• Integrity and discretion when handling confidential information.

3. Benefits

Sun Group’s Entertainment and Hospitality Division (SHE) offers a highly dynamic, professional, and constantly evolving work environment with numerous career development opportunities. At SHE, employees will enjoy the following benefits:

• Attractive salary, accompanied by housing support and allowances for meals, phone expenses, etc.;
  SunCare health insurance for employees;
• Special offers on amusement park and entertainment services for employees and their families;
• Professional training and development opportunities;
• Housing policy providing apartments or houses for long-term employees.