About the Project: 

The "Visit Vietnam" initiative is a groundbreaking national project designed to elevate Vietnam‘s tourism industry. Our mission is to establish a prestigious, data-driven national certification that recognizes and promotes excellence in tourism services. By building a comprehensive National Tourism Platform (NTP) and leveraging innovative technologies like blockchain for review verification, we aim to enhance tourist experiences, empower businesses with actionable insights, and solidify Vietnam‘s position as a world-class travel destination. 

Job Summary: 

The Business Analyst will work closely with stakeholders and the development team to analyze, define, and document detailed requirements for the Visit Vietnam platform. Your work will be critical in ensuring the final product precisely meets the needs of tourism businesses and supports the project‘s strategic goals. 

Reports To: - Lead Business Analyst 

Employment Type: - Full-time 

Location: - Hanoi, Vietnam (On-site) 

Key Responsibilities: 

- Support the Lead BA in requirements gathering sessions with business stakeholders and technical teams. 

- Develop detailed documentation, including user stories, acceptance criteria, and process flows for specific features of the National Tourism Platform (NTP). 

- Analyze and document the data sharing protocols and requirements for participating businesses. 

- Assist in managing the product backlog, ensuring stories are well-defined and ready for development sprints. 

- Collaborate with the QA team to define test cases and ensure that deliverables meet the specified requirements. 

- Serve as a resource for the development team to answer questions about business logic and requirements. 

- Participate in sprint planning, reviews, and retrospectives. 

- Assist in creating user manuals and training materials for the platform‘s B2B portal. 

Qualifications (Must-Haves): 

- 2+ years of experience in a Business Analyst role, preferably within a tech or software development environment. 

- Experience writing user stories and acceptance criteria in an Agile/Scrum framework. 

- Strong analytical skills with a high attention to detail. 

- Excellent verbal and written communication skills. 

- Ability to work effectively in a collaborative, fast-paced team environment. 

- Familiarity with software development lifecycle concepts. 

Qualifications (Preferred): 

- Bachelor‘s degree in Business, Information Systems, or a related field. 

- Experience with project management and documentation tools like Jira and Confluence. 

- Interest or experience in the tourism and hospitality sector. 

- Basic understanding of API and database concepts.

BENEFIT:

- An exceptional opportunity to make an impact on a strategically significant project and directly contribute to elevating Vietnam’s tourism on the global map.
- A dynamic and innovative working environment at one of the leading corporations in tourism, hospitality, and entertainment. Unlock your full potential and leverage the advantages of a world-class ecosystem to accelerate your career.
- Sun Group’s exclusive benefits:
+ “An cu lac nghiep” policy: Granting apartments to employees with 10-year senority
+ Special Suncare Insurance benefits for employees and loved ones (no fee for employees)
+ Comprehensive health check-up program at Sun Group International Hospital
+ Theme-parks/Cable Car (Free tickets), Symphonic music promotion, Hotels & Resorts promotion, NCB bank special offer, Real Estate product discount, Aviation, etc.