I. JOB DESCRIPTION

• Sets expectations and regulations for food safety and hygiene standards; Trains and guides F&B Leadership in Parks in implementing food safety and hygiene practices;
• Sets expectations and holds Parks’ food and beverage leadership teams accountable for demonstrating desired service behaviors;
• Reviews financial reports and statements to determine how Food and Beverage is performing against budget and KPIs in each Park;
• Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy;
• Strives to improve service performance, presentation, and customer satisfaction in all Parks;
• Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation, and driving necessary change;
• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue, and ensure a competitive position in the market;
• Coaches and supports the food & beverage leadership team to effectively manage wages, food & beverage cost, and controllable expenses (e.g., restaurant supplies, uniforms, etc.).

II. REQUIREMENTS

• Vietnamese Native or expat;
• University Degree or Qualifications in Food Service Management and/Hotel and Restaurant Management and/or Hospitality, and/or Business Administration, or another related major;
• Minimum 10 years of food and beverage / culinary leadership experience, ideally within a theme park, water park, attractions, or large public venue environment. Thorough knowledge of the food preparation and delivery process is essential;
• Entertainment Industry Knowledge – knowledge of the entertainment industry and the unique customer dining needs and habits in tourist attractions, theme parks, and water parks;
• HACCP/ Food Safety and Hygiene – Knowledge of food safety, hygiene, and HACCP principles;
• Willing to travel.

III. BENEFIT

Sun World is the leading entertainment complex in Vietnam with an extremely dynamic, professional, and constantly developing environment with many career development opportunities. Coming to Sun World, employees will enjoy benefits such as:

• Attractive salary, accompanied by housing support and allowances for meals, etc.;
• SunCare health insurance is included for employees;
• Monthly service charge bonus;
• Have special offers when using services at amusement parks, entertainment for yourself and your family;
• Professional development training;
• Housing policy - providing apartments/houses for long-term employees.