Mô tả công việc
JOB SUMMARY |
The Public Area Attendant is an integral member of the Housekeeping Department with an eye for details. The individual is responsible for providing the highest level of comfort in maintaining the cleanliness and upkeep of the public guest area and the hotel’s back of house area.
THE ROLE |
- Provides the highest quality standard of cleanliness comfort and maintenance of the public areas in accordance with the policies and procedures set by the hotel.
- Keep stock of supplies and operating equipment required for shift. Report to the Supervisor should inventory run low or maintenance required for the equipment.
- Report all work orders to the supervisor immediately to ensure defect-free facilities of the hotel.
- Cleans all bathroom fixtures and fittings and replaces bathroom supplies.
- Report and return all lost and found items to the Security Department and completes required forms.
- Handles guest requests and immediately refers to problems and complaints to the Managers or Supervisors.
TALENT PROFILE |
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Qualification |
o General Education Certificate
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Work Experience |
o Experiences in a similar role at luxury hotels/resorts
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Technical Skills |
o Excellent interpersonal skills with personable character, a team player, and good at cultivating guest relations. o Basic command of written and spoken English o Knowledge of cleaning procedures, chemicals, and surfaces |